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Cultural Competency Training

This required training is complimentary for CPhA members!

Pursuant to Business and Professions Code (BPC) sections 4202 and 4231, pharmacy technicians, pharmacists and advance practice pharmacists renewing their license after January 1, 2024 will be required to complete at least one hour of CE regarding cultural competency. Learn more here.

Committed to meeting the evolving needs of pharmacy professionals, we proudly present a comprehensive 1 hour on-demand training program aligned with AB 2194, addressing the Cultural Competency Training requirement (in effect January 1, 2024). This unique initiative is tailored for both pharmacists and pharmacy technicians, providing essential knowledge and skills to elevate your practice and promote LGBTQ+ health and equity.

Caring for All: The Pharmacy Professional’s Role in LGBTQ+ Health and Equity

  1. Define at least 10 commonly used terms related to the LGBTQ+ population
  2. Describe at least three primary disparities experienced by the LGBTQ+ community
  3. Explain the concept of intersectionality and how it impacts the experiences of Black, Indigenous, and other LGBTQ+ people of color
  4. List three ways in which pharmacy practice can be made more affirming for LGBTQ+ individuals
  5. Identify three key resources that pharmacy professionals can use to support affirming environments for LGBTQ+ individuals

The training is complimentary to CPhA members and $10 for nonmembers.
Please be advised that there is a $15 course retake fee, regardless of membership status.
After registration you will receive a confirmation email with the on-demand webinar information.

Dr. Jay Holloway,
Jay Holloway (they/them, he/him) is a pharmacist with AIDS Healthcare Foundation.  They are also an advocate and educator on pharmacy issues affecting LGBTQ+ people, with a specialty in transgender and gender diverse populations.  He has written a continuing education article for APhA’s Pharmacy Today magazine, as well as HIV Specialist on providing an affirming practice environment for transgender patients and gender-affirming care. In addition to guest lecturing at pharmacy schools, they advocate as a member of CPhA’s LGBTQ+ Task Force, APhA’s Diversity, Equity, Inclusion, and Belonging (DEIB) Committee, and RxSHARE.
Dr. Tam Phan,
Tam Phan, PharmD, AAHIVP, is an assistant professor at the USC Alfred E. Mann School of Pharmacy and Pharmaceutical Sciences and Clinical Pharmacy Program Coordinator at the Los Angeles LGBT Center. He completed post-graduate residency at USC Mann, with a focus on community-based pharmacy practice and LGBTQ+ and HIV care. Phan teaches clinical pharmacology and therapeutics at USC Mann and is involved in curriculum development in the Bachelor of Science in Pharmacology and Drug Development program. His practice and research interests include HIV/AIDS care, LGBTQ+ care, clinical pharmacy services, and comprehensive medication management. He also serves as the President of the Vietnamese Pharmacist Association in the USA, Chair of the Health Equity Practice and Research Network as a part of ACCP, Member of the Council for Diversity, Equity, and Inclusion at USC Mann, and Dell Scholars Alumni Advisory Board Chair as the part of the Michael and Susan Dell Foundation.
Dr. Cheryl Wisseh,
Dr. Cheryl Wisseh received her Doctor of Pharmacy degree from the University of North Carolina at Chapel Hill. She completed a PGY-1 Ambulatory Care focused Community Pharmacy Residency at Duquesne University Pharmacy & Center for Pharmacy Care and received her Master of Public Health in Urban Health Disparities from Charles. R. Drew University of Medicine and Science. Dr. Wisseh is an Assistant Professor of Clinical Pharmacy at the UCI School of Pharmacy & Pharmaceutical Sciences. She has pharmacy practice experience in both community and ambulatory care pharmacy settings and her areas of medication management expertise include polypharmacy and medication optimization, cardiovascular disease risk management, and targeted medication management of chronic diseases such as diabetes and hypertension. She is a board-certified specialist in Ambulatory Care Pharmacy and her research interests include the social determinants of health, community engagement, and the pharmacist’s role in reducing racial & ethnic health disparities.
Why Choose “Caring for All”?

Legislative Compliance: Our training aligns with AB 2194, ensuring that you meet the Cultural Competency Training requirement for pharmacy professionals in California.
Expert-Led Curriculum: Developed by the California Pharmacists Association, this program is crafted by industry experts with a deep understanding of LGBTQ+ health and equity.
Inclusive Learning: Delve into a curriculum that respects and embraces diversity, fostering a health care environment that truly cares for all.

The training is complimentary to CPhA members and $10 for nonmembers.
Please be advised that there is a $15 course retake fee, regardless of membership status.
After registration you will receive a confirmation email with the on-demand webinar information.


Continuing Pharmacy Education (CPE) Credit
The California Pharmacists Association (#0113) is approved by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Upon completing an evaluation form, participants will be awarded 1 hour (0.1 CEUs) of Continuing Pharmacy Education Credit. A statement of credit will not be issued. Participants may log onto the CPE monitor website using their individual log in to download their statement of credit. Please allow 4 weeks for processing of CPE credits to the CPE monitor. ACPE UAN: 0113-0000-23-083-H99-P; 0113-0000-23-083-H99-T RELEASE DATE: 12/13/2023 EXPIRATION DATE: 12/13/2026.