Specialty Pharmacy Accreditation Process

A CPhA On-Demand Series

This webinar series provides pharmacies with information they need to more successfully undertake the accreditation process.  With the potential for increased revenue upon achieving accreditation, coupled with an increase in third parties requesting or requiring accreditation, understanding the steps and effort involved is recommended before making the time and financial investment in obtaining accreditation.

This series will focus on accreditation for specialty pharmacy.

Session One will introduce attendees to the concept of accreditation and outline the purpose and benefits of accreditation. We’ll identify the major pharmacy accrediting bodies, review the standards and discuss the major steps in the accreditation process.

Session Two will build on the knowledge gained in Session One.  Attendees will learn what is required to comply with accreditation standards, including regulatory licensing, personnel requirements, physical environment and technology, prescription processing and dispensing, confidentiality and patient communications and crisis planning.

Session Three – Specialty Pharmacy Practice will address potential barriers to patient access, including investigation and resolution of access issues; case management requirements and compliance to manufacturer and payer requirements.  We’ll then address quality programs – what is a quality program, what are the components of quality programs and the data, including patient metrics, associated with a quality program.

Learning Objectives

At the completion of this series, attendees will be able to:

  • Define accreditation and list the purpose and benefits of accreditation
  • Identify major accreditation organizations
  • State accreditation standards
  • Outline the major steps in the accreditation process
  • Outline the requirements for compliance to the accreditation standards
  • Identify barriers to patient access to specialty medications
  • Describe process to investigate and resolve access issues
  • Define general case management requirements
  • Describe compliance to manufacturer and payer requirements
  • Define and describe a pharmacy quality program
  • Identify specific data to be gathered including patient metrics
  • Describe how data gathered by a quality program is acted upon


  • Laura Topor, President, Granada Health
  • Denise Frank, Principal, Frank Consulting

Continuing Pharmacy Education

The California Pharmacists Association (#0113) is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Upon completing an evaluation form, participants will be awarded 3.25 hours (0.325 CEUs) of Continuing Pharmacy Education Credit. A statement of credit will not be issued. Participants may log onto the CPE monitor website using their individual log in to download their statement of credit. Please allow 4 weeks for processing of CPE credits to the CPE monitor. UAN: 0113-0000-17-050-H04-P

Activity Type:  Knowledge-based
Target Audience:  Pharmacists, pharmacy technicians
Release Date: 4/26/2017
Expiration Date: 4/26/2020

What to Expect After Registration

After registration, you will receive a confirmation email containing instructions on how to access this series.

Registration Fees**      
CPhA Member $225
Non-Member $450

**No cancellations or refunds will be issued once user login information has been sent. Unfortunately, due to the online format of this program we are unable to offer exceptions to this policy. It’s recommend that each registrant review the course content prior to submitting payment to ensure the content meets individual educational needs. User has 30 days to complete the on-demand program from registration. If you have questions regarding course content or cancellation policy please contact CPhA at (916) 779-4524.

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